June 6, 2025   

Lutron Recalls LED Power Interfaces

2025 06 lutron power interface recall.jpg

Voluntary recall of nearly 2,000 units follows risk of electric shock in rare conditions

 

Lutron Electronics Co. Inc. has issued a voluntary recall of approximately 1,944 hard-wired power interfaces used with LED tape lights due to a potential shock hazard. The recall, announced June 5, 2025, affects the LU-PH3-B model, a component included in Lumaris RGB+ tunable white LED tape light starter kits for both RadioRA 3 and HomeWorks systems.

The company initiated the recall following identification of a potential failure mode during significant power surges, such as those caused by lightning strikes. Under those conditions, the power interface may fail, creating a risk of electric shock if a user comes into contact with the connected LED tape lights.

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According to the official recall notice, Lutron has not received any reports of injuries or incidents related to the product. The recall is being handled as a proactive measure to mitigate risk.

 

Impacted Products and Distribution

The recalled interfaces are identified by model number LU-PH3-B and were sold individually or as part of starter kits labeled RRL-MTK-RT-IN for RadioRA 3 systems and HWL-MTK-RT-IN for HomeWorks systems. These products were distributed nationwide through AV dealers and electrical distributors between September 2024 and April 2025. The standalone interface retailed for approximately $300, while complete kits sold for between $1,250 and $1,400.

Each affected interface is a 96-watt, hard-wired unit with extended flying leads, designed to power up to 32.8 feet of tunable white and RGB LED tape lighting, controlled by up to three wireless controllers.

 

 

The products were manufactured in China and distributed by Lutron, based in Coopersburg, Pennsylvania.

 

Remedy and Customer Support

Consumers are advised to immediately discontinue use of the affected power interfaces and switch off power at the circuit breaker. Lutron is offering a free replacement unit and complimentary installation. Additionally, a pre-paid shipping label will be provided for returning the recalled interface.

Customers can visit Lutron’s recall website to determine if their unit is affected and register for replacement services. The company’s customer service is available via phone at 800-239-0495 between 8 a.m. and 5:30 p.m. Eastern Time, Monday through Friday, or by email at productrecall@lutron.com 

The recall is being conducted in coordination with Health Canada and the U.S. Consumer Product Safety Commission under the agency’s Fast Track Recall program.

 

 

 




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