September 8, 2021   

5 Big Questions:  Trusting the Warranty

We catch up with Randy Reid, Executive Director of the National Lighting Bureau (NLB), to discuss the organization's Trusted Warranty Program.

 

Topics we explore:

  1. What is the National Lighting Bureau and why is it important?  (1:08)

  2. What is the basic elevator speech that would describe the NLB's Trusted Warranty Program?  (1:55)

  3. How would a big company that already has a quality reputation benefit from investing in the Trusted Warranty Program?  (3:24)

  4. What are toughest aspects of the Trusted Warranty Program, and what do the great manufacturers do to excel in those areas?  (5:16)

  5. How widespread is the adoption among specifiers/distributors and how is NLB driving increased adoption?  (7:21)

 

Trusted Warranty Evaluation Program  »

 

 

5 Big Questions and other Lighting Interviews

5 Big Questions: F.X. Souvay of LMPG
5 Big Questions: F.X. Souvay of LMPG

F.X. Souvay provides insights into the company's strategy, LightFair decision and future industry direction

F.X. Souvay provides insights into the company's strategy, LightFair decision and future industry direction

Learn more »

5 Big Questions: Cree LED, Joe Clark
5 Big Questions: Cree LED, Joe Clark

Cree LED's President provides insights into the LED chips and components sector

Cree LED's President provides insights into the LED chips and components sector

Learn more »

5 Big Questions: The End of Non-Competes
5 Big Questions: The End of Non-Competes

Eric Pollack provides insights into the impact of the FTC's non-compete ban on the lighting industry

Eric Pollack provides insights into the impact of the FTC's non-compete ban on the lighting industry

Learn more »

5 Big Questions: Signify, Synergy's NYC Moves
5 Big Questions: Signify, Synergy's NYC Moves

Signify & Synergy stir NYC lighting market with key announcements, insights from execs

Signify & Synergy stir NYC lighting market with key announcements, insights from execs

Learn more »

5 Big Questions: Inside LEDucation 2024
5 Big Questions: Inside LEDucation 2024

Crowd control, new features, the over/under and other valuable insights from the LEDucation 2024 Co-Chairs

Crowd control, new features, the over/under and other valuable insights from the LEDucation 2024 Co-Chairs

Learn more »

5 Big Questions: Current™ CEO, Steve Harris
5 Big Questions: Current™ CEO, Steve Harris

We ask the Current™ CEO about market strategy, A.I. technology and his favorite company brand

We ask the Current™ CEO about market strategy, A.I. technology and his favorite company brand

Learn more »

5 Big Questions: Mark Baker's Push for LED Regulation
5 Big Questions: Mark Baker's Push for LED Regulation

We delve into Mark Baker's case for U.S. government regulation of LED manufacturing and usage

We delve into Mark Baker's case for U.S. government regulation of LED manufacturing and usage

Learn more »

5 Big Questions: Dodge | Richard Branch
5 Big Questions: Dodge | Richard Branch

The Chief Economist for Dodge Construction Network shares valuable insights into the year ahead

The Chief Economist for Dodge Construction Network shares valuable insights into the year ahead

Learn more »

5 Big Questions: Legrand | Tom Lowery
5 Big Questions: Legrand | Tom Lowery

Division President, Tom Lowery, discusses lighting markets and Legrand's unique approach to them

Division President, Tom Lowery, discusses lighting markets and Legrand's unique approach to them

Learn more »


 

Don’t miss the next big lighting story…

Click here to subscribe to the inside.lighting InfoLetter
Just 3-4 emails per month and it’s easy to unsubscribe






OTHER NEWS