Controls Field Technician

Gasser Bush Associates
Controls Field Technician:  Livonia, Michigan

Gasser Bush Associates is the largest manufacturers’ representative agency of commercial and industrial lighting and lighting controls equipment in Michigan and Northwest Ohio, currently representing over 100 different manufacturers. We work closely with all parts of the electrical construction industry, including architects, electrical engineers, electrical distributors and electrical contractors.

We are seeking a full time CONTROLS FIELD TECHNICIAN to join our dynamic and growing team. Successful candidate will work with contractors and facilities customers to commission and program lighting controls systems from multiple vendors. Individual will work with project managers and sales staff throughout the construction process.

Key Responsibilities:

  • Meetings with Contractors during pre-installation phase

  • Configure systems per specifications, primarily through specialized software

  • Troubleshoot systems and related lighting components as necessary

  • Coordinate and perform Training Sessions with End-Users for project completion

  • Warranty and Service Calls as required

  • Manage jobsite reporting in coordination with staff project managers


Required Qualifications and Skills:

  • Associate degree or Technical College program completion in a related field of study

  • Software Experience – Microsoft Office Suite

  • Ability to Read and Understand Electrical Plans

  • Excellent organizational skills and effective communication skills

  • Ability to work on multiple projects and manage workload to meet project deadlines

  • Ability to work independently as well as interact effectively with others

  • Ability to Adapt ‘on-the-fly’ to unexpected changes on projects with a positive attitude

  • Low-voltage Control and Network Communication Systems Experience

  • Experience preferred in Lighting

  • Enthusiastic attitude toward Lighting

  • Willingness to travel as required – training class trips, 2-3 times per year for up to 4 days at a time


Preferred Qualifications:

  • 1-2 years’ experience in the Electrical Industry or Industrial Distribution

  • 1-2 years’ experience in a related customer service position

  • Solid knowledge of lamps, ballast and fixtures

  • Associates or Bachelors’ degree in Business, Construction, Distribution or a related field


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