Schréder Lighting
Field Application Engineer - Smart & Connected Lighting
Remote
The Schréder Group is a global leader in outdoor lighting and sustainability innovation, operating across five continents in over 70 countries. We transform cities, industries, sports venues and communities into smart urban ecosystems through advanced LED technology and intelligent lighting control systems that reduce carbon footprints and energy consumption.
With more than one million connected lights worldwide, the Exedra lighting management systems help municipalities and utilities optimize both energy and maintenance costs while enhancing streetlight services for their communities. At the forefront of Smart City innovation, Schréder seamlessly integrates technology with urban infrastructure to create more connected, efficient, and sustainable environments for the future.
Job Description
As a FAE for North America (NAM), you will serve as a technical expert in Schréder’s smart & connected lighting solutions, guiding customers from initial concept through deployment, implementation, and system optimization.
- Remote position within the United States with proximity to a major airport required. Position focuses on supporting business operations throughout the USA and Canada.
- Must possess hands-on experience in outdoor lighting applications, specifically with roadway and area lighting systems, including proven expertise implementing and supporting networked lighting control (NLC) solutions.
Responsibilities include:
Pre-sales Technical Leadership
- Partner with NAM sales teams to provide expert technical consultation during customer engagements
- Conduct demonstrations of Schréder's Exedra Lighting Management System and Exedra mobile app.
- Create proof of concept demonstrations and support customer pilot projects.
- Create detailed technical documentation including application notes, engineering drawings, RFP responses, and product specifications to meet customer requirements
- Mentor sales teams on technical aspects of smart lighting solutions. Support development of technical sales tools and competitive analysis.
Product Development & Global Collaboration
- Drive technical collaboration with Schréder product team (Hyperion, Portugal) to optimize NAM market requirements and product development initiatives.
- Partner with regional FAEs worldwide to share technical expertise, market insights, and best practices
- Conduct technical validation and testing of new products to ensure compliance with quality standards. Contribute to technical best practices and implementation guideline
- Provide technical market intelligence to inform product strategy and roadmap planning
Installation Support & Customer Success
- Design and validate lighting control solutions, including system architecture, network topology, and advanced control capabilities (e.g. dynamic or adaptive lighting)
- Partner with project management to develop and execute network lighting control deployment plans that align with customer requirements
- Lead online or on-site technical support, including system commissioning, troubleshooting, and training to ensure optimal performance and customer satisfaction
- Manage integration requirements for third-party platforms (GIS, Asset Management, Work Order Management), collaborating with engineering teams on API-based solutions
- Drive continuous improvement through systematic tracking of technical support cases and customer feedback to enhance product development and operational efficiency
Technical Partnership Development
- Evaluate and qualify potential technology partners to determine optimal solutions for specific projects
- Conduct technical validation and integration testing of partner products with Schréder systems
- Develop comprehensive technical documentation for partner integrations to support global development teams
Required Qualifications:
- Bachelor's degree in Electrical Engineering, Computer Engineering, or related technical field
- 3+ years' experience with outdoor lighting applications, including proven expertise implementing networked lighting control solutions
- Strong foundation in networking principles, IP-based communications, and system architecture design
- Experience with API integrations and third-party software platforms
- Demonstrated ability to lead technical discussions and present complex solutions to diverse audiences
- Exceptional problem-solving skills and ability to troubleshoot complex system issues
- Ability to travel up to 35% within NAM. Possible European travel to support Schréder Group initiatives.
Preferred Qualifications
- Professional Engineering (PE) license or Lighting Certification (LC)
- Experience with smart city technologies and IoT platforms
- Knowledge of TALQ, D4i, or other lighting control standards
- Experience working with GIS, asset management, and/or work order management systems
- Familiarity with ANSI/IES lighting standards and practices
Professional Competencies
- Proven track record of solving complex technical challenges in real-world lighting applications
- Strong relationship builder, effectively collaborating with customers, partners, and cross-functional teams
- Demonstrated project management skills with ability to balance multiple priorities while maintaining quality and meeting deadlines
- Experience managing on-site deployments and coordinating with electrical contractors, field crews, and streetlight operations management teams
- Self-directed professional with strong organizational skills and attention to detail
- Customer-centric approach with excellent consultative skills
- Ability to work independently and take initiative in a fast-paced environment
Join Our Team
At Schréder, we're pioneering the future of smart urban lighting. For over a century, we've been innovating to create sustainable, intelligent lighting solutions that transform communities. Today, we're looking for passionate professionals to help shape the smart cities of tomorrow.
We value:
- Innovation that drives meaningful change
- Expertise that powers transformation
- Collaboration that builds lasting partnerships
- Sustainability that shapes better communities
Our Culture
We foster an environment where diverse perspectives thrive and where passionate people collaborate, innovate, and grow together. We recognize and value the unique skills and experiences each team member brings to our mission of creating smarter, more sustainable urban spaces.
Equal Opportunity
Schréder is proud to be an Equal Opportunity Employer. We actively seek candidates from diverse backgrounds and experiences, believing that inclusive teams drive better innovation. All qualified applications will be considered in accordance with EEO guidelines.
Interested candidates should submit their application via email to rmiller@schreder.com — Please ensure the email subject line is: "Application for FAE Role - Posting from Inside Lighting."