Inside Sales Support Administrator




Amerlux

Inside Sales Support Administrator
Mahwah, New Jersey


Amerlux, a pioneer in the lighting industry for over 35 years, is seeking an Inside Sales Support Administrator to join our Inside Sales team. This position works four days per week in our Oakland, NJ office and one day from home.

The overall responsibilities of the Inside Sales Support Administrator include, providing Pre-Sale sale services, and support for internal, external and international strategic customers. This position is responsible for sales goals for assigned In-House customers, managing pre-sale functions and sales reporting as outlined by executive management, supporting strategic plans designed to maximize market penetration, profitability, and revenue through all channels and providing comprehensive analytics to measure success.



Key Job Responsibilities Include:
  • Pre-Sale support for Sales and customers to identify requirements and work internally with cross functional teams for seamless rollout. Responsible for gathering, validating and communicating all expectations for overall program success and transition through the pre-sale to sale process.
  • Execute inside sales responsibilities, to include crosses and layouts, for $100k plus sales in commercial and national accounts.
  • On-boarding and off-board agent relationships when appropriate.
  • Leadership and management responsibility for the Inside Sales team and team development in line with goals set by VP of Sales.
  • Responsible for sales goals, forecasting, relationship development and complete sales functions of assigned In-House customers. Develop tracking mechanisms for new rep/agents to provide feedback on performance in NPI, sales quotes, large products and sales performance compared to contract terms.
  • Establish team structure and processes to support the development of In-House Sales Support for identified customers.
  • Maintain current forecasting of future sales through collaboration with Sales team, customers and Purchasing.
  • Partner with Quotations department on quote reviews and follow up.
  • Responsible for all monthly sales, Rep and commission sales financial reporting as identified on a weekly, monthly, quarterly and annual basis.
  • Support the Sales team on long-term and tactical short-term goals for account growth and penetration; Provide and report upon metrics that measure results.
  • Attend key customer meetings, account meetings and trade shows along with sales team leaders to support key sales initiatives and develop new accounts.
  • Work alongside individual sales team members to build and expand relationships through training and sales programs that best address customer needs. Coordinate efforts throughout internal cross functional teams.
  • Provide all required support and customer management responsibilities for International customers, jobs and opportunities. Work in conjunction with Sales Managers to support Apple and Canadian business opportunities.
  • Take lead with Marketing and Sales team leaders on showroom experience presentations, coordination of use and any other programs.
  • Effectively manage direct reports in term of: identifying opportunities to streamline processes; automate reports, improve the customer experience relative to take-offs and technical support
  • Other responsibilities as directed by Senior Management.

 

Skills and Experiences Include:
  • BS/BA or equivalent experience.
  • Excellent written and verbal and communication skills along with expertise in Microsoft Office and Excel.
  • 5 + years' sales or sales support experience.
  • 5 + years’ experience in the Lighting, Architectural or Design industry.
  • Project management and strategic sales support experience.



Amerlux provides a competitive starting salary and benefits including health, dental, vision, prescription drug, 401k with match, life, AD&D, short term disability, paid vacation, sick and holidays.

Please submit your resume with salary requirements for consideration.

Amerlux is an equal opportunity employer.

Apply today by sending your resume to medelstein@amerlux.com


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