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Project Manager

Electronic Theatre Controls
Project Manager:  Middleton, WI

ETC is seeking a Project Manager to join the Professional Services department at our headquarters in Middleton, WI! Our Project Managers at ETC are responsible for implementing designs of custom projects, working with internal and external customers, and managing the overall progress from start to finish, ensuring a top-notch experience for our customers.

Representative Responsibilities:

  • Implements the design of a custom project layout
  • Addresses requests for information from dealers, consultants, engineers, electricians, representatives and end users in a timely and professional manner
  • Reviews quotations, sales order and purchase orders and addresses any discrepancies in a timely fashion
  • Confirms system requirements
  • Ensures drawings are consistent and accurate
  • Submits drawings to customers by or on due date
  • Reviews submittal drawings/check printing
  • Manages the project’s progress to ensure the scheduled ship date is met
  • Provides accurate project status to customers as soon as changes occur
  • Submits shop drawings to Systems Engineering for review
  • Releases project to manufacturing
  • Updates project schedules to ensure they are accurate and current
  • Communicates custom aspects with custom expediter
  • Meets promised ship dates and specifications
  • Ensures quality customer support for each project
  • Communicates project’s schedule and ensures it is agreed-upon by external personnel (rep/dealer/consultant/customer/contractor)
  • Ensures product shipped meets customer’s expectations
  • Ensures product meets customer requirements
  • Reviews shipping paperwork for accuracy
  • Supports system energization
  • Ensures all equipment is on site and missing equipment is expedited if necessary
  • Provides support to on-site technicians
  • Assists other Project Managers when needed
  • Acts as a resource for other departments
  • Assists in the training of department personnel
  • Other duties as assigned
  • Completes special projects and requests in a timely and positive fashion

Minimum Qualifications

  • Bachelor’s degree, or 8 years of comparable business experience in increasingly responsible positions
  • 1-3 years of appropriate theatre industry experience or architectural experience
  • Practicable experience in technical theatre, architectural and/or construction
  • Knowledge of electronics and/or electrical theories or practices
  • Excellent communication, organizational, and interpersonal skills
  • Strong motivation and leadership skills
  • Microsoft Office/PC skills
  • Able to work well under pressure and defuse volatile situations

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